Getting paid, just as you would realise is essentially the point at your business because if you do not get paid, why are you in business?
You will be surprised at the amount of business people who permit their customer base to make payment when and if they remember it. I know of one business owner [...]
As a customer service concept, relationship marketing is not new. For decades, business-to-business marketers have employed account managers who have the responsibility to dedicate themselves to key clients. In the financial world, `relationship banking’, whereby high-yield customers are assigned a personal manager, has been practised for many years.
When direct marketing is embraced to establish connections [...]